Transforming Healthcare Communication: How AFMC Improved Efficiency with BluIP and NICE
The Arkansas Foundation for Medical Care (AFMC) faced challenges with outdated communication systems, impacting their ability to support healthcare providers and Medicaid recipients effectively. By partnering with BluIP and NICE, AFMC transitioned to a modern, cloud-based platform, achieving scalability, streamlined operations, and improved customer satisfaction.
How Huntington Health Transformed Communications with BluIP’s Cloud Voice Solution: Boosting Efficiency and Reducing Costs
Huntington Health partnered with BluIP to replace its outdated phone system with a modern Cloud Voice solution, enhancing reliability and cutting costs by fivefold. This transformation has allowed the healthcare provider to focus more on patient care with streamlined communications and increased operational efficiency.
Case Study: Revolutionizing Healthcare Call Center Operations with Artificial Intelligence
Discover how Nirvana Healthcare revolutionized its call center operations with BluIP’s Conversational AI, improving efficiency, enhancing patient experience, and reducing costs.
Why Voip for Healthcare is the Future of Patient Communication
Discover why VoIP is transforming patient communication in healthcare. Learn how it enhances accessibility, integrates with telehealth, and improves patient outcomes through secure, efficient digital solutions.
NEC’s Strategic Shift: A Catalyst for Change in Unified Communications?
Discover how NEC’s exit from on-premises UC operations impacts businesses and the growing trend towards cloud-based solutions. Learn how BluIP’s cloud and hybrid communication platforms offer a smooth transition from legacy systems, ensuring flexibility, security, and scalability.
Cisco’s ECC Reporting Tool End-of-Life: What You Need to Know
Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).
15 Key Features to Look for in Business VoIP Providers for the Healthcare Industry
To help you navigate the myriad of options available, here are 15 key features to look for when selecting a business VoIP provider for the healthcare industry.
5 Essential Features to Look for in Contact Center Software
Discover the five essential features your contact center software needs to enhance customer experience and boost operational efficiency. From omnichannel support to AI-driven insights, learn what to look for to future-proof your contact center operations.
2023: A Pivotal Year for AI Advancements Across Diverse Industries
In 2023, Artificial Intelligence (AI) played a crucial role in changing healthcare and hospitality industries. This exploration extends to enterprise-level businesses and government administration, highlighting AI’s capacity to revolutionize efficiency and innovation across the board.
