Support
Request a Demo

Build Your Future Communications Platform Today

with BluIP and Microsoft Operator Connect

BluIP has partnered with Microsoft to enable a simple and intuitive calling experience backed by our carrier-grade voice network and superior white-glove service.

What is Operator Connect?

Microsoft Operator Connect offers a streamlined way to integrate Public Switched Telephone Network (PSTN) connectivity directly into Microsoft Teams. This service allows businesses to make and receive calls using Microsoft Teams, leveraging certified third-party operators’ robust infrastructure. By using Microsoft Operator Connect, businesses can manage all calling features from the Teams Admin Center, ensuring a seamless and intuitive experience.

Benefits of Microsoft Operator Connect

  • Fast and Intuitive: Quickly enable PSTN calling in Microsoft Teams with automated onboarding and a unified management dashboard.
  • Reliable and Secure: Benefit from geo-redundant voice services and 24/7 support from your operator, ensuring high availability and compliance with E911 regulations.
  • Scalable and Flexible: Easily scale your calling capacity as your business grows, with on-demand scaling options available directly through the Operator Connect dashboard.
  • Comprehensive Support: Enjoy dedicated support from both your operator and Microsoft, providing a reliable and responsive service experience.

Key Features

  • Dynamic E911: Ensure compliance with E911 regulations such as RAY BAUM’s Act and Kari’s Law.
  • Reliable Connectivity: Guarantee service availability with geo-redundant voice services.
  • Advanced PBX Functionality: Enable sophisticated business phone features directly within Microsoft Teams.
  • High-Touch Support: Access dedicated 24/7 support from BluIP.
  • One-Stop Shop: Utilize a full suite of services covering connectivity and collaboration, all managed through a single platform.

The Differences between Microsoft Operator
Connect and Cloud Calling for Microsoft Teams

Integration Type
Microsoft Operator Connect
Enhanced Cloud Calling for Microsoft Teams
(Direct Routing)
BluIP Product Offerings
MS Operator Connect -
Free Trial Available
Cloud Calling for MS Teams
Number Provisioning
In the BluIP Operator Connect Admin Portal
In the BluIP Admin Portal
How to Manage
In the BluIP Operator Connect Admin Portal
In the BluIP Admin Portal
Plans / Contract Options
Nationwide Metered International
Nationwide Metered International
Devices
BluIP-certified phones (over 100 phones from major manufacturers – including Cisco, HP Poly, AudioCodes and Yealink)
BluIP-certified phones (over 100 phones from major manufacturers – including Cisco, HP Poly, AudioCodes and Yealink)
Updates
Manual, time-consuming
Automatic, hassle-free
Emergency Calling
Supported
Supported
Built-in Call Queues and Auto Attendant
Teams Only
Teams and BluIP
Additional BluIP Offerings: Call Recording Visual Voice Mail- Transcription Hunt Groups – Toll-Free Numbers
Not Available
Upgrade Path Available

Enable Operator Connect for Microsoft Teams in 3 Easy Steps

  1. Choose BluIP® as your Operator: Select BluIP, your certified Operator Connect provider from the Teams Admin Center or the Operator Connect directory.
  2. Phone Numbers: Get your free trial phone numbers from the BluIP Trial Portal and assign the phone numbers to users using the Teams Admin Center.
  3. Start Calling: Begin making and receiving calls directly within Microsoft Teams.

After your free trail, our sales team will reach out to ensure Microsoft Operator Connect meet your needs. If your organization requires additional services and more robust features

Why Choose BluIP?

Transform Microsoft Teams into a comprehensive business calling solution with the help of a trusted Operator Connect partner. Start making and receiving calls directly within Teams, enhancing your communication and collaboration capabilities. Talk to a Teams expert today to learn more about how Microsoft Operator Connect can benefit your business.

By leveraging BluIP’s advanced telephony services, businesses can ensure high-quality, reliable communication solutions. BluIP, a Tier 1 global service provider, offers white-glove service and has a strong presence across various industries, including hospitality, healthcare, and education, retail and enterprise.

Ready to Take the First Step?

Get Started today with 25 phone numbers, FREE for 30 days.
FREE TRIAL

Frequently Asked Questions

What is Microsoft Operator Connect?

Operator Connect is a managed service that integrates PSTN calling into Microsoft Teams, allowing users to make and receive calls directly within the Teams platform. It simplifies the setup and management of business telephony, leveraging the infrastructure and support of certified operators.

Yes! Operator Connect is available with a 30 day free trial for up to 25 free phone numbers. To redeem, new customers need to log into their Teams Admin Center and select BluIP as their provider.

After your free trail, our sales team will reach out to ensure Microsoft Operator Connect meet your needs. If your organization requires additional services and more robust features.

Direct Routing provides flexibility by allowing businesses to connect their existing telephony infrastructure to Microsoft Teams via a Session Border Controller (SBC). Operator Connect, on the other hand, simplifies the process by providing a fully managed service with certified operators, eliminating the need for complex hardware and extensive configuration.

Yes, Operator Connect solutions are compliant with E911 regulations, ensuring that your deployment meets all necessary legal requirements for emergency calling.