How CCaaS Enhances Customer Experience Seamlessly
CCaaS revolutionizes customer interactions by integrating communication channels and offering real-time data insights. This blog explores how CCaaS enhances customer experience, improves efficiency, and drives business growth through seamless automation and scalability.
NEC’s Strategic Shift: A Catalyst for Change in Unified Communications?
Discover how NEC’s exit from on-premises UC operations impacts businesses and the growing trend towards cloud-based solutions. Learn how BluIP’s cloud and hybrid communication platforms offer a smooth transition from legacy systems, ensuring flexibility, security, and scalability.
Cisco’s ECC Reporting Tool End-of-Life: What You Need to Know
Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).
BluIP® Conversational AI Solution – AIVA Connect® Now Available on Oracle Cloud Marketplace
Discover how BluIP’s AIVA Connect Platform, now available on Oracle Cloud Marketplace, enhances hospitality operations with AI-powered virtual assistants, boosting guest services and operational efficiency.
Revolutionizing Hospitality with AI: How Sunriver Resort Overcame Staffing Shortages
Discover how Sunriver Resort overcame staffing shortages and enhanced guest services by leveraging AI technology with BluIP’s solutions. Learn about the transformative impact of AI in the hospitality industry and the benefits of integrating AI-powered virtual assistants.
5 Essential Features to Look for in Contact Center Software
Discover the five essential features your contact center software needs to enhance customer experience and boost operational efficiency. From omnichannel support to AI-driven insights, learn what to look for to future-proof your contact center operations.
2023: A Pivotal Year for AI Advancements Across Diverse Industries
In 2023, Artificial Intelligence (AI) played a crucial role in changing healthcare and hospitality industries. This exploration extends to enterprise-level businesses and government administration, highlighting AI’s capacity to revolutionize efficiency and innovation across the board.
Serving Smiles: Elevating Customer Service with AI for Restaurants
This article explores the pivotal role that AI virtual operators play in elevating customer service experiences at dining establishments or quick service restaurants (QSR).
BluIP® Named a Marriott International Approved Provider for PBX Voice Assistant Solutions
Marriott International announced that BluIP is an approved PBX Voice Assistant vendor. BluIP offers a robust ai solution for the hospitality industry.
Unveiling Tomorrow’s Hospitality: Exploring Human and AI Interaction
Generative AI can help businesses run more efficiently and better connect with customers. Learn more about large language models, the technology that powers it all.
