5 Essential Features to Look for in Contact Center Software
Discover the five essential features your contact center software needs to enhance customer experience and boost operational efficiency. From omnichannel support to AI-driven insights, learn what to look for to future-proof your contact center operations.
Allbridge and BluIP® Partner to Unlock Customer Connections at Leading Hotels
Explore the partnership between Allbridge and BluIP, set to transform customer engagement in the hospitality sector with cutting-edge PropTech and AI solutions. Enhance guest experience with advanced communications technology.
2023: A Pivotal Year for AI Advancements Across Diverse Industries
In 2023, Artificial Intelligence (AI) played a crucial role in changing healthcare and hospitality industries. This exploration extends to enterprise-level businesses and government administration, highlighting AI’s capacity to revolutionize efficiency and innovation across the board.
Cloud UCaaS and AI Leader BluIP® Receives Certification as a Microsoft Operator Connect Provider
Marriott International announced that BluIP is an approved AI vendor. BluIP offers a robust AI solution for the hospitality industry.
The Evolution of Telecommunications: Introduction to SIP Trunking
SIP trunking is a modern communication solution that leverages the power of the Internet to enable seamless voice and data transmission.
Maximizing Customer Engagement with Cloud Contact Center Services
Contact Center as a Service provides businesses with the tools they need to manage customer interactions across various communication channels efficiently.
