How Can Unified Communications as a Service Benefit My Business?
Unified Communications as a Service (UCaaS) is transforming business communication by integrating tools like voice, video, and messaging into one seamless platform. This blog explores how UCaaS enhances flexibility, reduces costs, and boosts productivity for businesses of all sizes.
NEC’s Strategic Shift: A Catalyst for Change in Unified Communications?
Discover how NEC’s exit from on-premises UC operations impacts businesses and the growing trend towards cloud-based solutions. Learn how BluIP’s cloud and hybrid communication platforms offer a smooth transition from legacy systems, ensuring flexibility, security, and scalability.
Cisco’s ECC Reporting Tool End-of-Life: What You Need to Know
Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).
BluIP® Conversational AI Solution – AIVA Connect® Now Available on Oracle Cloud Marketplace
Discover how BluIP’s AIVA Connect Platform, now available on Oracle Cloud Marketplace, enhances hospitality operations with AI-powered virtual assistants, boosting guest services and operational efficiency.
Serving Smiles: Elevating Customer Service with AI for Restaurants
This article explores the pivotal role that AI virtual operators play in elevating customer service experiences at dining establishments or quick service restaurants (QSR).
