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Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS). To help you seamlessly transition and continue your reporting activities without interruption, BluIP offers a replacement reporting solution that has like-for-like functionality and a like-for-like user reporting experience.

BluIP’s Solution: A Seamless Transition

In response to Cisco’s announcement, BluIP has prepared a 1-for-1 replacement solution that ensures continuity and maintains reporting parity. The tool is designed to seamlessly integrate into your existing workflows, minimizing downtime and ensuring you continue to have access to essential reporting functionalities.

Low Risk

Maintain Parity of Cisco's ECC Reporting Customer User Experience

No Disruption

Migrate Today Before Cisco's EoM Date - September, 30th 2024

Recommended

Like-for-Like ECC Reporting Solution from a Cisco Certified Partner

Key Benefits of BluIP’s Replacement Solution

  • Equivalent Functionality: Our solution offers the same reporting capabilities as Cisco’s ECC tool, ensuring a smooth transition.
  • Reliability: Backed by BluIP’s robust support infrastructure, our tool provides reliable and consistent performance.
  • Ease of Use: Designed for ease of integration, our solution requires minimal adjustments to your current setup.

With the end-of-maintenance date now here, immediate action is required to ensure your reporting activities continue without interruption. Watch the webinar, schedule your training, and transition to BluIP’s solution today.

By staying proactive and leveraging BluIP’s robust solutions, you can navigate this transition smoothly and continue to optimize your call center operations effectively. Our support team is ready to help with any questions or assistance.

Cisco ECCR Full Replacement Webinar - Watch Now