Always available and ready to take your call
Discover conversational AI with industry expertise, guiding callers through digital or voice experiences.
Constant Customer Engagement
Augment staffing without decreased quality of service
Zero Hold Time
Consistent Experience
How does AIVA improve customer experience?
Constantly working in the background, AIVA promises to provide you with an environment where:
No interaction goes unanswered
Every interaction is logged and tracked
Customer experiences are completed or transitioned to a live person
End-to-end journeys are evaluated
Built-in support for:
ERM Tools
Property Management
Reservation & Booking Platforms
Customer Relationship Management
Fulfillment Services
Ticketing Tools
Data measureable through a single tool
Data driven development culture delivers meaningful experiences through AIVA.
All AIVA interactions are securely stored within the AIVA Connect platform and used to create robust reports.
Our reports include:
- Caller Transcription
- Intent Tracking
- Call Quality
- Speech Recognition
- Market and Sentiment Analysis
- Training and Understanding
Recent Posts
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Huntington Health partnered with BluIP to replace its outdated phone system with a modern Cloud Voice solution, enhancing reliability and cutting costs by fivefold. This transformation has allowed the healthcare provider to focus more on patient care with streamlined communications and increased operational efficiency.
What Are the Benefits of Using Business VoIP?
Business VoIP offers a modern, cost-effective communication solution with features like scalability, flexibility, and enhanced reliability. This blog explores how adopting VoIP can streamline your business communications and position you for future growth.
How Can Unified Communications as a Service Benefit My Business?
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