Intuitive administrator tools, built into AIVA Connect™
BluIP’s Solution Management module consists of four different elements. These elements are useful for administrative users to have additional resources.
Recorder by BluIP®
Recorder by BluIP® records and stores all phone calls within AIVA Connect™. Train live and virtual agents seamlessly.
Records Each Call
Score Agent Calls
Deliver Quality Feedback
Call Transcription
Call Transcription allows translations in AIVA Connect™. Easily visualize call data and customer interest trends.
Records Calls
Listens to Audio
Voice Transcription
Account Management
Utilize an all-in-one solution to manage accounts, phone numbers and customers with AIVA Connect™.
Combines Accounts to one Dashboard
Lists Every Account & Phone Number
Integrations by BluIP®
Connect to any number of systems to deliver rich, meaningful insights gained through any AIVA Connect™ module.
Relationship Management Tools
Software & Services
Recent Posts
Case Study: Revolutionizing Healthcare Call Center Operations with Artificial Intelligence
Discover how Nirvana Healthcare revolutionized its call center operations with BluIP’s Conversational AI, improving efficiency, enhancing patient experience, and reducing costs.
Simplifying Remote Work: Tips for Utilizing Microsoft Teams Calling Effectively
Master Microsoft Teams Calling for efficient remote work in ‘Simplifying Remote Work: Tips for Utilizing Microsoft Teams Calling Effectively’.
NEC’s Strategic Shift: A Catalyst for Change in Unified Communications?
Discover how NEC’s exit from on-premises UC operations impacts businesses and the growing trend towards cloud-based solutions. Learn how BluIP’s cloud and hybrid communication platforms offer a smooth transition from legacy systems, ensuring flexibility, security, and scalability.