BluIP Elite Webinar
Presented by Lasse Norgaard, Joaquin Valencia, and Mark Horton. In the webinar, the staff at BluIP demonstrated two parts of the AIVA Connect™ platform as well as what’s coming soon and how BluIP is assisting to make this a smooth transition.
Augmenting In-Sourced and Out-Sourced Contact Centers with AI Virtual Agents
Today, customers—especially the growing number of millennials—demand a higher degree of awareness and adaptive communication methods when engaging with contact centers for support.