8 Ways Contact Center Automation is Revolutionizing Customer Service

Contact center automation is transforming customer service by enhancing response times, ensuring 24/7 availability, and personalizing interactions. By streamlining routine tasks and integrating AI chatbots, businesses can improve efficiency, reduce operational costs, and collect actionable insights. Explore the eight ways automation is reshaping customer experience and driving business success.

Exploring Call Center Optimization with AI Integrations

Discover how integrating AI into your call center operations can revolutionize customer interactions and streamline efficiency. Learn how AI-driven tools enhance personalization, reduce costs, and future-proof your customer service strategy.

5 Essential Features to Look for in Contact Center Software

Discover the five essential features your contact center software needs to enhance customer experience and boost operational efficiency. From omnichannel support to AI-driven insights, learn what to look for to future-proof your contact center operations.

BluIP Announces New Hire Lasse Norgaard

BluIP, Inc., leading provider of cloud communications and artificial intelligence solutions, announced today the appointment of Lasse Norgaard as Sr. Director, Product Offerings. Lasse brings with him more than 15 years of technology and telephony architecture leadership experience.

TBI Adds BluIP Cloud Solutions to Provider Portfolio

June 01, 2021 – TBI, Inc  Read More https://www.youtube.com/watch?v=8HiM2eAA9k8 “The partnership brings BluIP’s unique cloud offerings to help TBI partners better serve industry needs. CHICAGO, IL – June 2, 2021 — TBI, the nation’s leading technology brokerage firm, announces the addition of BluIP to their provider portfolio. BluIP specializes in vertical specific cloud solutions to address the […]