BluIP Elite Webinar
12/09/2021
Missed the live webinar?
Presented by Lasse Norgaard, Joaquin Valencia, and Mark Horton.
Key take-aways:
- In the webinar, the staff at BluIP demonstrated two parts of the AIVA Connect™ platform:
- AIVA™ (Artificial Intelligence Virtual Assistant): Deliver consistent caller experiences, reduce call volume and labor costs, guarantee call answer rates
- Agent Operator Platform: Allow employees to interact with customers with complete transparency, integrate with widely used systems and decrease call handle times.
- The engineering and support team presented key statistics and performance metrics.
- 96% SATISFACTION SCORE!
- WebEx for Broadworks:
- What’s coming soon and how BluIP is assisting to make this a smooth transition
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